Below are the actions we are taking to ensure the health & safety of our guests and staff. These protective measures have been implemented in compliance with the Grand County COVID-19 Suppression Plan.
Safe & Clean
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Winter Park Mountain Lodge Protective Measures
Grand County Public Health, in alignment with the Governor’s statewide mask mandate, mandates citizens and visitors in Grand County abide by the terms of the order and wear a face covering when entering and moving within an Indoor Public Facility. Violators could face civil and criminal penalties.
The protective measures below are in addition to the “Best Practice Protective Measures For All Businesses, Facilities, Activities”
- Social distancing of at least six (6) feet shall be practised at all times between individuals or family groups. Family groups should consist only of members of a single household.
- Limit the number of guests based on what is necessary to achieve adequate social distancing of six (6) feet or more between individuals or between family groups at all times. Provided, however, that until further notice, indoor or outdoor capacity does not exceed current gathering/activity limits stated on page one of this document and that households remain separate during group activities.
- Social Distancing: Enforce six (6) foot social distancing protective measures in all common areas.
- Cleaning and Disinfection: Elevate and increase frequency of cleaning practices, including cleaning and disinfection of high touch areas. Perform deep clean/disinfection between each guest, including a complete change of all linens, pillows, blankets, towels, etc. even if they were not used. Follow these guidance docs: CDPHE Cleaning Guidelines, CDC Guidelines, Vacation Rental Management Association Guidelines.
- Food Service: Comply with the latest Colorado State Public Health Order.
- Communal Areas: Keep all convention rooms, meeting rooms and indoor gathering spaces closed.
- Pool, Hot Tub and Saunas: The pool, hot tub and saunas are closed and will remain closed for the remainder of the season.
- On-Site Exercise Facilities Occupancy: The fitness center is closed and will remain closed for the remainder of the season.
Owners, Managers, Employees
- Require the use of face coverings that cover the nose and mouth for all employees when interacting with guests or other employees, except where doing so would inhibit that individual’s health, in which case reasonable accommodations should be pursued to maintain the safety and health of all parties, or when the space allows for six (6) feet distancing at all times.
- Implement symptom monitoring protocols (including workplace temperature monitoring and symptom screening questions) where possible and encourage sick employees to use the CDPHE Symptom Tracker. A sample document can be found here.
- Require employees to stay home when showing any symptoms or signs of sickness, which include fever or chills, cough, shortness of breath or difficulty breathing, fatigue, muscle or body aches, headache, new loss of taste or smell, sore throat, congestion/runny nose, nausea/vomiting, & diarrhea and connect employees to company/state benefits providers
- Employees who exhibit any signs of illness must stay home and not work for ten (10) days from symptom onset and free of fever for 72-hours.
- Collect all guests’ contact information (Name, Phone Number, Email Address) and retain for thirty (30) days for the purposes of contact tracing by the health department, if needed.
- Request that guests wear face coverings that cover the nose and mouth while in indoor common areas or areas where social distancing cannot be maintained, except where doing so would inhibit that individual’s health, in which case reasonable accommodations should be pursued to maintain the safety and health of all parties, or when the work space allows for six (6) feet distancing at all times.
- Face coverings should never be used as a reason to not exercise social distancing protective measures.
- Communicate the latest public protocols to ensure awareness and compliance
Encourage guests to do the following:
- Wash their hands frequently with soap and water and/or use hand sanitizer.
- Wear cloth face coverings that cover the nose and mouth in public throughout Colorado, except where doing so would inhibit that individual’s health, in which case reasonable accommodations should be pursued to maintain the safety and health of all parties, or when the space allows for six (6) feet distancing at all times. Face coverings may be required in some communities. See statewide mask mandate above.
- Maintain social distancing of at least six (6) feet from people not in their group/ household while in Colorado.
- Cancel their stay if they are sick or have been in close contact with someone who is sick with COVID-19 symptoms in the 14-days before their stay.
- Encourage symptomatic guests to get tested, stay in their room, and wear a face covering that covers the nose and mouth anytime they have to leave the room, and if they are well enough to travel, to return home.
Additional Safety Measures
- Partitions have been implemented at the front desk and hand sanitizer is available in the lobby area for guest use.
- Housekeeping services have been discontinued during guest stays to prevent transmission between rooms. Guests can acquire any additional items by contacting the front desk.